General
总则
§ Ensures servicesprovided by the Income Audit staff are always available and arealways carried out to define Standard with the utmost efficiency, consistencyand courtesy as detailed in the Department Operations Manual. -No Subordinate
确保财务部的员工随时提供服务和实现规定的服务标准是符合部门的运作手册的。-没有下属
§ Attends andcontributes to all Meetings as required.
按要求出席所有的酒店/部门会议。
§ Ensures all employeesprovide courteous and professional service at all times.
保证所有的员工随时随地提供礼貌和专业的服务。
§ Handles guest andemployee enquiries in a courteous and efficient manner, reporting complaints orproblems if no immediate solution can be found.
以礼貌、高效的方式处理客人和员工的需求,若投诉或问题不能马上找到解决办法,应立即向上级主管报告。
§ Is actively involvedin the welfare, safety, development and well-being of employees providingadvice, counselling with truthful and diplomatic feedback.
对员工所提出或咨询的关于福利、安全、发展、健康等问题积极参与意见,给予真诚和乐观的回复。
§ Ensures high standardsof personal presentation & grooming.
保持高标准的个人形象和仪容仪表。
§ Maintains positiveguest and colleague interactions with good working relationships.
在良好工作关系的基础上与客人和同事保持正面积极的接触。
§ Exercises responsiblemanagement and behaviour at all times and positively representing the HotelManagement Team and Hyatt International.
始终保持负责任的管理及个人行为,展现积极正面的酒店管理团队及凯悦国际形象。
§ Responds to requeststo undertake any reasonable tasks and secondary duties and to changes asdictated by the Hotel, industry and company.
根据酒店、行业和公司的指引,对于工作改变而需要执行的任何合理任务及额外职责,予以积极的回应。
§ It is not theintention of this Position Description to provide an exhaustive list of jobduties. It provides a focal point to theincumbent in the hope that they will develop the job further. From time to timeand in line with managerial priorities, it is expected that the incumbent will workas and where directed by management and in line with improving customer.
职位描述的目的不是提供一份工作职责的详细清单。 它仅希望能为那些用于完善工作的应尽职责提供一个基本观点。 随时符合管理的要求, 希望能够在管理层的指导下, 以不断提高的顾客服务履行职责。
§ Complies with allpolicies andprocedures related tohotel or Hyatt Group.
遵守并执行酒店及凯悦集团所有规章制度。
备注:熟悉收入审计流程、掌握opera和infrasy优先
【任职要求】
1、 大专及以上学历,财务类相关专业;
2、 持会计从业资格证书,熟练操作电脑办公软件;
3、 诚实、稳重、谨慎,有团队精神、沟通协调能力强,有责任心,承受力强。
举报该职位