财务部领班（应收）Receivable Teamleader

General
总则
· Attends and contributes to all meetings as required.
按要求出席所有的酒店/部门会议。
· Handles guest and employee enquiries in a courteous and efficient manner, reporting
complaints or problems if no immediate solution can be found.
以礼貌、高效的方式处理客人和员工的需求，若投诉或问题不能马上找到解决办法，应立即向上级主管报告。
·Is actively involved in the welfare, safety, development and well-being of
employees providing advice, counselling, truthful and diplomatic feedback.
对员工所提出或咨询的关于福利、安全、发展、健康等问题积极参与意见，给予真诚和乐观的回复。
·Ensures high standards of personal presentation & grooming.
保持高标准的个人形象和仪容仪表。
·Maintains positive guest and colleague interactions with good working relationships.
在良好工作关系的基础上与客人和同事保持正面积极的接触。
·Exercises responsible management and behaviour at all times and positively representing
the Hotel Management Team and Hyatt International.
始终保持负责任的管理及个人行为，展现积极正面的酒店管理团队及凯悦国际形象。
·Responds to requests to undertake any reasonable tasks and secondary duties and to
changes as dictated by the Hotel, industry and company.
根据酒店、行业和公司的指引，对于工作改变而需要执行的任何合理任务及额外职责，予以积极的回应。