Room Attendant 客房服务员

Key Responsibilities
主要职责:
1.Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures
根据制定的标准对客房、走廊、橱柜、布草房和橱柜进行清洁和维护。
2.Replenishes guest supplies
补充客用品。
3.Ensures guest services specified by superiors and guests requests are promptly and courteously met
确保迅速而礼貌地完成主管和客人的要求。
4.Maintains equipment in proper state of cleanliness and repair
保持设备处于良好的清洁和维护状况。
5.Meets with superior and takes on daily assigned tasks
配合主管并负责完成每日分配下来的工作。
6.Reports and submits lost and found articles to superior immediately
如拾到遗失物品应立即报告并上交主管。
7.Report guest complaints to superior immediately
如有投诉应立即上报主管。
8.Reports unusual behavior/activities on floors to supervisor
将楼层上的特殊情况向上报主管。
9.Records room status in allocated section accurately
正确的汇报所负责区域的房态。
10.Carry out valet services when required including delivery of linen or processing laundry orders
当需要传送布草或处理洗衣单时须执行传递服务。
Qualification
任职要求：
1.较强沟通、协调能力；
Good interpersonal, communication skills;
2.具有服务意识与应变能力；
Service skill and flexible capability are necessary;
3.具有高星级酒店客房部部工作经验优先考虑；
Related working experience is preferred;