Key Responsible:主要工作职责: 1. Ensures forwarding and receiving of all information pertaining to the department in order to maintain set standards and achieve guest satisfaction确保接听和转达所有与部门相关的信息,以保持既定标准并取得客户的满意2. Receives, records, and distributes various reports接收、记录并分发各种报告3. Is multi-skilled as a Room Attendant as well as other areas of Housekeeping 成为掌握客房服务员和客房部其它业务领域工作技能的复合型人才 Qualification:任职资格: 1. Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.拥有在与他人交往时大多数时间所使用的沟通技能;完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力2. Able to speak, read and write English 具有说,读和写英语的能力3. Proficient in the use of Microsoft Office and Front Office System 熟练使用微软办公软件和前台系统
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