Scope of Position
The Club Lounge Agent will meet and exceed guest expectations by providing efficient and courteous Front Desk services and courteous Club Lounge service.
Requirements
Hotel Management School Graduate
Excellent overall communication skills
Able to multi task
Strong desire to provide excellent guest service
Must possess good command of written and verbal English Language
Must possess good command of written and verbal Mandarin Language
Must have basic hotel operation knowledge
职责范围
行政酒廊代表需根据人性化服务体验的要求,通过礼貌有效的行政酒廊服务满足并超越客人的期望。包括办理入住,离店,礼宾服务,商务中心,宾客认知和卓越的餐饮服务。
职位要求
酒店管理学校毕业出色的沟通技巧有能力处理多项工作和任务乐意为客人提供优质的服务必须拥有良好的中英文口语读写能力
拥有基本酒店营运知识
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