Riviera Lounge Supervisor 滨江大堂吧主管

Scope of Position
The Lounge Supervisor will ensure the highest level of guest satisfaction through the accurate and timely recording and serving of all guest orders. The incumbent should be able to anticipate guest needs and address them accordingly in order to provide guests with a delightful experience as well as work in accordance with the service standards set forth by the management team.
Requirements
Have a minimum of 2 years experience in a luxury establishment
Work in a safe, prudent and organized mannerHave an in-depth knowledge of food and preparation Have a good knowledge of wine and beveragesBe able to relate to all levels of guests and managementHave the ability to handle multiple tasks at one timeHave excellent communication and organization skills Be able to consistently delight and satisfy our guest Have the ability to handle guest requests in a detailed manner Reading, writing and oral proficiency in the English and local language
Have mathematical skills, computer software aptitude and some hotel operation knowledge
职责范围
大堂酒吧主管需要在所有客人点单上，通过正确和及时的记录和服务确保客人的最高满意度。在职者必须能够满足客人的需求并让他们知晓，以管理团队设立的服务标准为基准，提供给客人一份难忘的经历
职位要求
至少有2年奢华酒店经验必须在安全，谨慎，有组织的方式下工作对食物和准备方面有深厚的知识对酒水饮料有深刻了解有能力使所有层次的客人和管理层相处融洽有能力在同一时间处理多种任务有良好的沟通和组织能力技巧能够让我们的客人感到一贯的喜悦满意有能力细心的处理客人的要求当地语言和英语阅读，书写，口语流利在任何时候保持职业精神和风度具备数学技巧，电脑软件能力和一些酒店的运行知识