西餐厅主管

1.Confidently knowing the food and beverage menu contents and be able to explain them in detail to guests.
熟悉掌握菜单及饮料单上的内容，并可以详细的给客人做出解释。
2.Understand dietary requirements and offer appropriate suggestions.
了解健康食品的要求，并可以给出适当的建议。
3.By completing TBS checklist in product knowledge.
能够达到TBS 产品知识的要求。
4.Be able to make suggestions on the menu that might suit guests of different nationalities.
可以根据客人不同的国籍推荐菜单上的食品。
5.By knowing menu items of all other outlets to recommend guests to other outlets.
了解其他餐厅的菜肴，以便向客人推荐。
6.Confidently knowing opening hours of all restaurants & Hotel outlets.
熟悉所有餐厅及酒店其他部门的营业时间。
7.Being able to recommend other restaurants & city attractions to Hotel guests.
可以向客人推荐其他具有吸引力的餐厅或场所。
8.To actively check staff product knowledge on each shift.
在工作中随时检查员工的产品知识。
9.Check reservations for the day, ensuring that the restaurant & staff have tables ready and large bookings have been confirmed by phone.
检查餐厅，保证员工正确摆台，并致电确认预定。
10.By assisting bar attendants & kitchen staff where required and carry out any reasonable duties requested by the Manager.
在必要的时候协助酒吧及厨房的同事，并完成经理交与的任务。
11. By ensuring all staff are briefed for the details of the shift ahead.
确认所有的员工都提前了解自己工作的班次以及今天班次的预定情况和活动。
12.By completing TBS checklist on preparing the restaurant for service.
在餐厅备餐的过程中严格遵守技能标准。
13.To be actively involved in the duties of a food and beverage attendant and cashier while on duty, as well as supervising the service of all guests in the restaurant.
积极参与到日常的餐饮服务，并有效督导对客服务。
14.Be aware of the restaurant & overall F&B targets for food, beverage, payroll & general expense costs.
了解整个餐饮部的食品，饮料，工资成本及其他杂项目成本的预算。
15.Ensuring the shift is reviewed and hand-overs and briefings are carried out
确保每个班次的回顾，交接班及例会的召开。
16. Does any special assignment as assigned by the ADD Manager.
完成任何其他全日制西餐厅经理指派的工作。