Revenue Manager 收益经理

岗位职责
- 详细并准确的处理所有预订。
- 与前台部紧密合作，确保客人享受到最周到的服务。
- 了解酒店收益的组成，并以此去评估本地客户和集团的生意，便于为未来价格设置和磋商提供数据；
- 留意竞争对手所有收入部门的定价，了解本地市场的动态和需要的产生，并推荐适当有关酒店定价和市场组合策略的行动给收入室工作团队；
- 通过对历史数据和当前预订的分析，监控并确定市场需求并作出重大生意决策；
- 管理所有预订渠道。
岗位要求
- 2年以上同岗位工作经验；
- 英语口语及书面表达能力优秀；
- 具有同行酒店销售信息收集及分析能力。
Job Description
- Handle all bookings with details and accuracy.
- Work with Front Office closely to make sure clients are served with detailed attention.
 - Manages room inventory to achieve optimum results in Occupancy, Average rate and Revenue, reviewing daily reservations accuracy, rates compliance from segment and source, system close-out when necessary and GDS rates sale-ability.
- Controls rates for group business, low yield rooms allocations, complimentary and upgrading, group space blockage and timely wash, especially during the peak season and/or high demand days when expected occupancy is above 85%.
- Checks regularly and disseminates information on market situation including; weekly check and report on booking trend in the market through exchanges with competitors, test calls and reports on seasonal rates book-able at competitor hotels, etc.
- Assists in the preparation of the annual rooms' budget and the manning guide for reservations and manages them within budget guidelines.
 
Job Requirement
- Minimum of 2 year experience in Reservations Department with at least 1 year as Revenue Manager or performing similar yield management function.
- Fluent English is preferred.