中餐厅主管 Chinese Restaurent Supervisor

Job Summary
工作概述
• Supervise the service and delivery of menu items in assigned Restaurant ensuring a high level of quality and consistency.
监督所在餐厅的服务和菜单内容的提供情况，确保高品质和一致性。
• Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
遵守当地的卫生和安全法规，或其它适用的规定，以及品牌规范和当地的规章制度。
Essential Duties and Responsibilities
主要职责
In the absence of a Manager, conduct shift briefings to ensure hotel activities and operational requirements are known
在经理缺席时主持交接班说明会，确保员工了解酒店的活动和运营的要求
• Endeavour to resolve all complaints during shift and log all complaints in log book for further follow up
在自己当班期间尽可能解决所有的投诉，并在工作日志中记录所有投诉以便进一步跟进的工作
• Supervise cash handling and banking procedures
监督现金的处理和存放程序
• Prepare daily banking and cash flow reports
编制每日存款和流动资金报告
• Establish and instruct staff in cash security procedures
制定并指导员工执行现金安全制度
• Deal with irregular payments
处理异常的付款情况
• Monitor standards of guest facilities and services
监督客用设施和服务的标准