Communicates politely and display courtesy to guests and internal customers.
对来宾和国内的客人客气地沟通和礼貌地展示。
Communicates to your superior any difficulties, guest or internal customer comment and other relevant information.
有关客人意见和其它相关困难时,与你的当值主管进行沟通。
Establishes and maintains effective employee working relationships.
建立和维持有生气的同事工作关系。
Attends and participates in daily briefings and other meetings as scheduled.
按照预定出席和参与日常简报和其它会议。
Attends and participates in training sessions as scheduled.
按照预定出席和参与培训课程。
Prepares in advance food, beverage, material and equipment needed for the service.
提前准备服务用的食物,饮品,原料和设备。
Cleans and re-sets his/her working area.
清洁和重新安排你的工作区域。
Implements the hotel and department regulations, policies and procedures.
执行酒店和部门规则,政策和程序。
Works with superior in the preparation and management of the department’s budget and is aware of financial targets.
协助上司准备并管理部门预算,并了解财务目标。
Recycles where-ever possible and enforces cost saving measures to staff.
在任何可能的情况下进行资源循环利用,增强员工的成本控制意识。
Occupational Health and Safety Responsibilities.
职业健康及安全职责。
Understand property safety, first aid, fire and emergency procedures. Operate equipment safely.
熟悉财物安全、急救、火灾及紧急程序。安全使用相关设备。
Correct a hazardous situation. Report potential dangerous to related department immediately.
更正危险状况。实时向相关报门报告危险状况。
Log security incidents and accidents in accordance with hotel requirements.
根据酒店要求,记录安全事故。
Ensure to implement all fire, health, and safety procedures per required by hotel.
确保实施酒店火灾、健康及安全流程。
举报该职位