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职位详情

总机 Guest Service Center

4.5千-5千
  • 上海
  • 经验不限
  • 学历不限
  • 提供食宿
  • 五险一金
  • 节日礼物
  • 技能培训
  • 带薪年假
  • 岗位晋升
  • 年度旅游
  • 管理规范
  • 人性化管理
职位描述
负责促进高效率的通讯,为客人和酒店内的人员和外部的通信。Responsible for facilitating efficient communications for both guests and staff both within the hotel and for external communications.快速、礼貌、准确地连接本地及国际电话。Connects local and international calls quickly, courteously and accurately.
准确地处理叫醒电话,无论是自动叫醒或是私人叫醒电话。Handles wake-up calls as requested with accuracy, whether they be automatic programmed or personal wake-up calls.
向顾客、员工和呼入电话提供优质服务Provides quality service to guests, staff, and incoming calls and a wide range of information pertaining to the hotel and activities in and around the city.
记录并报告在转变或提交所有相关信息各种问题于换班接线员Reports and logs various problems which occur during the shift and passes all relevant information to relieving operator on commencement of duty.
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工作地点

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上海市黄浦区嵩山路88号
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