餐厅服务员 Restaurant Host

确保酒店最基本的品牌标准都要被贯彻执行。
Ensures that minimum brand standards have been implemented.
遵循执行所有凯悦温情和餐饮经典20条的标准。
Embraces all Touches of Hyatt and the Food and Beverage Top 20.
对于客户调查结果做出回应并落实相应的改善措施。
Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
以支持和灵活的态度与其他员工紧密合作，着眼于整个酒店的成功和酒店客人的满意度。
Works closely with other employees in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
以支持和灵活的态度和“团队协作”的精神与其他部门合作。
Works in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.
按客人的消费项目打印电子账单。
Computers bill according to items consumed by guests.
出示检查/帐单显示的数额.
Presents checks/ bill showing amount due.
找零钱,现金核对,并签发收据给客人.
Makes change, cashes checks, and issues receipts to guests.
记录数额,并编写交易的报告
Records amounts received and prepares reports of transactions.
在收银机磁带上显示读取和记录的总数并核实手头现金
Reads and records totals shown on cash register tape and verifies against cash on hand.
报价格及描述菜单明细
Quotes price and describes features of items for which money is received.
为所需的特定功能作必要的检查
Makes necessary checks needed for specific function.
做好每日交接工作
Make daily transactions on his/ her shift.
对顾客退回商品给予退款或信用问题的谅解
Gives cash refunds or issues credit memorandums to customers for returned merchandise.
熟悉Micros System系统
Fully conversant with all aspects of the Micros System.
Operates cash register by passing price coded items across electronic scanner to record price, compiles printed list, and displays cost of customer purchase, tax, and rebates on monitor screen.
核对所有客人呈交的信用卡，确保所有信用卡都在有效期内。
Verifies all credit cards presented by guest before to validity of the card.
严格遵守由财务部颁发的关于出纳和现金处理的各项政策和程序
Strictly adheres to all policies and procedures issued by the Finance with regards to cashiering and cash handling.
向部门经理报告和解释检查中发现的任何差异，每日交易和报告。
Reports and explains any discrepancies in outlet checks, daily transactions and reports.
对所有菜单上的事物完全认识和了解，并有能力去推荐食品和饮料。
Have a thorough knowledge and understanding of all Food and Beverage items in the menu and the ability to recommend Food and Beverage combinations and up sell alternatives.