确保所有服务员遵循品牌承诺并始终提供优异的对客服务。
Ensures Housekeeping Attendants deliver the brand promise and provide exceptional guest service at all times.
为公共区域服务员分配任务和职责。
Assigns duties and responsibilities to Housekeeping Attendants.
检查员工的工作完成情况。
Conducts checks on works done by Housekeeping Attendants.报告客人的投诉。
Reports adverse guest comments.
报告丢失及损坏的物品状况。
Reports lost and damaged items.
汇报并跟进维修和保养工作。
Reports and follow-up on repair and maintenance work.
检查公共区域,餐饮部门外围区域,办公室,洗手间和停车场的卫生情况。
Conducts checks on Public Areas, F&B outlets, offices, toilets and car park.
检查外包工作的进行情况。
Conducts checks on works carried out by Contractors.
与承包商负责人协调并检查其工作。
Coordinates and inspects with Contractor’s Supervisor on work carried out by Contractors.
计划并排定周期性的工作,例如,洗地毯,和彻底清洁工作。
Plans and schedules periodic works such as, carpet shampooing, and high dusting.
确保周期性清洁工作如期进行。
Ensures scheduled periodic works are carried out.
其他要求
- 国际联号工作经验:优先
- 语言要求:中国普通话-良好
- 计算机能力:良好
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