客房服务员 Room Attendant

确保服务符合品牌标准的基本要求，适时提供更多可供选择的品牌服务。
Ensures all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.
发扬“群策群力”的精神，与其他部门在工作中相互支持、灵活变通。
Works in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.
根据顾客意见调查结果，确保所有改进措施贯彻执行。
Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
检查并确认房态表。
Checks and verifies room status report.
完整且准确的填写客房清洁情况记录。
Records and completes the Attendant’s Verification Report accurately.
检查并补充迷你吧的物品，根据实际消耗情况入账。
Checks and replenishes Executive Bar. Raises bills for consumed Executive Bar items
报告丢失和损坏的物品。
Reports lost and damaged items.
清洁并整理客房。
Cleans and make-up guest rooms.
更换布巾。
Empties soiled linen.
清洁洗手间和储藏室。
Cleans and tidies pantry and toilet.
清洁走廊及周边区域。
Maintains the cleanliness of corridors and surrounding back areas.
检查并清洁使用的设备。
Checks and cleans operating equipment.
提供开床服务。
Provides night turndown service.
房间清洁完毕后，通过电话通知值班室更改房态。
Updates room status via telephone interface system.