预定文员

Main Duties
主要职责
 
Administration
行政
 
-          To assist in the preparation and update of the Departmental Operations Manuals.
协助准备及更新部门运转。
-          To attend regular departmental communications meetings and ensure departmental briefings and meetings are effective and conducted as necessary.
参与部门日常沟通会以及确保各部门例会及会议的有效性。
 
 
Marketing
市场营销
 
-          To assist with inventory and forecasting methods of both FIT and group business, to ensure optimal strategies and controls are in place to minimise displacement and maximise total hotel revenues.
协助散客和团体客人的房间存货与预测方法,确保在最适当的缩小成本且最大化酒店收入方面进行最理想策略和管理。
 
 
Marketing （continued）
市场营销 （续）
 
-          To monitor and provide feedback on the hotel’s effective use of Hyatt systems, tools and procedures in areas of business intelligence, revenue management, inventory management and dynamic pricing to maximise Hyatt’s competitive advantage in the marketplace.
对于酒店在商业情报，收入管理，存货管理和在动态定价方面使用凯悦系统，工具和流程的状况进行监督并提供反馈意见，以在市场中最大化凯悦的竞争优势。
-          To manage the re-engineering and re-enforcement of business processes from an overall perspective of data cleanliness and data integrity.
在确保数据的清晰和完整的基础上，进行业务流程的改建和执行。
-          To conduct training with Front Office associates to ensure correct procedures are in place at check in and check out to ensure the availability and validity of data for analysis.
对前厅的职员进行培训，确保在入住登记手续和结账手续离店时的工作流程正确，以便可获得有效的数据用于分析。
 
Marketing and Business Intelligence
市场和商务情报
 
-          To actively participate in the formulation and submission of the annual business plan.
积极参与每年的商业企划书制定和提交，并给出建议。
-          To provide the hotel Marketing Team with business intelligence based on Cognos data mining solutions and secondary resources (PMS reports).
通过Cognos数据资源和（PMS report）资源提供营销团队商务情报。
-          To ensure the accuracy and validity of the data presented in the Cognos cubes.
确保Cognos cubes数据的有效和正确性。
-          To provide the hotel with external market intelligence using tools such as Competitive Intelligence, Rate View / Phaser, Hotelbenchmark.com, access to a Global Distribution System (i.e. Gallileo Focalpoint / MySabre), Internet web sties and corporate resources.
通过使用竞争者情报 Rate View / Phaser, Hotelbenchmark.com,访问全球分销系统,( i.e. Gallileo Focalpoint / MySabre),以及国际互联网页和公司资源的手段为酒店提供外部市场情报。
-          To assist the Director of Marketing / Sales in the strategic direction of the Sales team by assisting the sales managers with developing their personal business plans, corporate account classification (key account management) as well as ensuring monthly reporting needs are met.
帮助市场/销售总监制定销售团队的战略方案，协助销售总监开发他们的个人商业计划,大客户管理，确保完成每月报告的需求。
 
 
Revenue Management / Pricing and Distribution
税收管理/定价和分配
 
-          To optimise forecasting through the use of Business Intelligence and Revenue Management applications (IDeaS software where available).
通过商务情报和收益管理的应用做出积极的商业前景预测。（IDeaS）
-          To ensure correct inventory controls are in place for FIT / Group and for the hotel as a whole.
把散客/团队客人和酒店作为一个整体确保进行正确的剩余空房数管理。
-          To provide strategic, critical input for the weekly yield meeting.
为每周的产量会议提供战略性的，关键性的报告。
-          To monitor and constantly adapt pricing strategies in the context of competitor strategies and market fluctuations.
根据竞争者的战略和市场的波动，监察并不 断调整价格战略。
 
Operational
营运
-          To be familiar with the technical set up of the local Cognos solution, general dataflow, database structure and monthly extract procedure.
通晓局部Congos的解决方案，整体数据流、数据库结构和月度提取数据做法的技术设定。
-          To be familiar with the escalation procedure in case of support issues with the local Cognos solution.
通晓Cognos升级办法以便在Cognos遇到问题时候予以解决。
-          To be familiar with the technical set up for all tools including revenue management system (where available) used throughout the strategic marketing process.
通晓在战略营销流程里使用到的所有系统工具的技术设定包括收支管理系统。
 
Other Duties
其他
-          To report for work punctually, wearing the correct uniform and maintaining a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards
准时出勤，穿着正确的制服和维持高标准的个人外观和卫生，符合酒店和该部门的着装标准。
-          To participate in annual Performance Development Discussions and personally follow through on agreed professional development goals.
参与每年的酒店发展研讨会并按会议发展目标执行。
 
 
Other Duties (continued)
其他 (续)
 
-          To demonstrate Hyatt’s Values and Culture Characteristics at work.
在工作中体现凯悦的价值和文化特征。
-          To respond to changes in the Marketing function as dictated by the industry, company and hotel.
要严格按照行业，公司，酒店的规定对市场变化做出反应。
-          To read the hotel's Associate Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.
阅读酒店员工管理手册对其理解并严格按照酒店管理规章制度去做，特别要严格按照防火，卫生，健康，安全的管理条例及惯例去做。
-          To attend training sessions and meetings as and when required.
如需要参加培训和会议。
-          To carry out any other reasonable duties and responsibilities as assigned.
执行其他合理的工作和分配责任。