宴会服务主管

· Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures
按照部门的规范和程序提供高标准的餐饮服务。
· Develop departmental standards and procedures to promote salesmanship, beverage creativity and profit
为销售，饮品创新和利润制定部门的规范和程序。
· Communicates to his/her superior any difficulties, guest comments and other relevant information
与上级领导交流有关疑难，客人意见和其它相关信息。
· Delivers daily briefings and attends other Food and Beverage meetings as scheduled
召开每日例会和参加计划好的餐饮部会议。
· Delivers prepared training sessions in line with a departmental monthly calender
按照部们的月度活动日历提供制定的培训课程。
· Prepares for service by ensuring the department’s:
确保部门的以下各项工作就绪为客人提供服务：
· Grooming is impeccable and in accordance with ICHG personal presentation standards
遵守洲际酒店集团的个人仪表仪容规范著装无可挑剔
· Equipment is clean
设备干净
· Equipment is sorted and stored
设备分类且存放好
· Glassware is polished
玻璃器皿擦亮
· Requirements for special occasions are ready
· 特别活动的要求准备就绪
· Carries out effective service by ensuring all staff are aware of their role in:
确保所有员工了解自己的职责高效的提供服务：
· Greeting and seating guests
迎宾并安排客人就坐
· Processing food orders accurately
准确的下食品单
· Using trays and tray jacks effectively
有效的利用托盘和托盘架
· Quickly taking food and beverage orders
快速的为客人写餐饮订单
· Ensuring payment methods are handled accurately
确保准确的处理付款方式
· Ensuring working areas are cleaned and re-set quickly
确保工作区快速的清洁和重新摆放整齐o
· Conversing with Guests in relation to the food and beverage products
与客人交谈有关的餐饮产品
· Carries out effective beverage service by ensuring:
通过确保以下内容高效的提供饮品服务：
· Works with Superior on manpower planning and management needs
和上级领导一起进行人力规划和管理需求。
· Works with Superior in the preparation and management of the Department’s budget
和上级领导一起编制和管理部门预算。