•Is responsible for the day-to-day operation of the hotel, including developing and enforcing product and service standards, talent management and supporting sales and marketing strategies, goals and results.
•Develop, recommend, implement and manage the operational department’s annual and long term goals.
•Ensure that all operating departments are maximizing revenue while minimizing costs.
•Interacts in a positive way with all team members and guests to ensure a luxury guest experience.
•Prior experience in a leadership role in an international luxury hotel or resort.
•Highly organized, with a keen eye for detail and a drive to achieve targets.
•Work honestly with strong responsibility, fairly handle matters.
•Confidently able to resolve problems and make decisions.
•Language skills: English and Mandarin Chinese.
•负责整个酒店每日的运营。包括产品、服务、人才管理以及支持销售和市场策略、目标和结果的跟进落实。
•制定、推荐、实施和管理运营部门的年度和长期目标。
•确保各运作部门在最大限度降低成本的同时,实现收入和利润的最大化。
•以积极的方式与整个团队成员沟通互动,从而确保客人的奢华体验。
•具有国际奢华酒店或度假村同等工作经验。
•很强的组织性,对细节非常敏锐,目标导向型。
•工作认真负责,作风正派、处事公正,有良好的素质。
•具备决策能力、解决问题的能力。
•普通话和英语流利。
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