Restaurants Supervisor/Captain 餐厅主管/领班

· In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known.
当经理不在场时，负责人才的监督和管理指导，确保部门的正常运行。
· Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up.
全力解决客人的投诉，并负责将所有投诉进行记录和跟进解决。
· Supervise cash handling and banking procedures.
负责监督现金操作和交接程序。
· Establish and instruct talent in cash security procedures.
建立和指导人才正确处理现金程序。
· Supervise the maintenance of service equipment.
监管和维护服务设备。
· Monitor standards of guest facilities and services.
监督客人设施和服务标准。
· Control stock and monitor security procedures.
控制库存和进行安全监督。
· Supervise functions.
监督和管理所有餐饮活动。
· Supervise outlet service.
监督和管理部门服务标准。