Responsibilities:
岗位职责
了解整个市场,包括竞争对手的优势和劣势,供应和需求等,并确定业务,以实现个人收入目标;
Understand the overall market including competitors' strengths and weaknesses, supply and demand etc. and identify business to achieve personal revenue goals.
帮助确定促销价格和策略,以最大化度假村的销售结果,同时使用谈判技巧和创造性销售能力来完成业务和谈判合同;
Help to determine promotional price and strategy to maximize sales outcome for naked Retreats, also using negotiating skills and creative selling abilities to close on business and negotiate contracts.
通过不同渠道提高裸心集团旗下度假村的市场知名度;
Increase market awareness through different channels for naked Retreats.
负责发送公司团体的通用报价和定制行程。执行并支持已预定业务的操作(例如,生成提案,撰写合同,客户通信);
Responsible for sending generic quotations and tailor-made itineraries for corporate groups. Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
代表裸心度假参加演示,会议和社交活动,增加曝光度和行业领导力,以扩大业务发展,并负责每月更新公司数据库;
Attend presentation, meeting and networking events to represent naked Retreats and generate exposure and leads in order to expand business development portfolio and responsible for monthly updating of the corporate database.
通过积极主动的销售行动,如销售计划和电话推销等,积极为公司活动创造并建立、维护和管理与公司客人的关系;
Actively generate leads for corporate events through proactive and aggressive sales actions such as sales plans and cold calls etc as well as build, maintain and manage relationships with corporate guests.
支持公司的服务和关系策略,通过在每个客户体验中提供卓越的服务来提高客户忠诚度。提供符合裸心标准的优质客户服务;
Support the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Provide excellent customer service consistent with the daily service basics of naked standard.
与客人沟通,获取对产品质量和服务水平的反馈;
Interacts with guests to obtain feedback on product quality and service levels.
通过了解客户的需求,推荐最能满足他们需求、超越他们期望的适当功能和服务,为客户服务,同时建立与公司的关系和忠诚度;
Serve the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
建立并加强与现有客户和新客户的关系,以实现未来的预订。管理和发展与内部和外部主要利益相关者的关系;
Build and strengthen relationships with existing and new customers to enable future bookings. Manage and develop relationships with key internal and external stakeholders.
Requirements:
资质要求
大学本科学历,商务或酒店管理专业;
University degree major in business or hotel management.
优秀的英语和普通话的口头和书面沟通和谈判能力;
Excellent communication and negotiation skills in both oral and written English & Mandarin.
解决问题的态度和前瞻性思维;
Problem solving attitude and forward thinking.
认真细致;
Committed and detailed-oriented.
能够独立工作,有“愿意做”的态度;
Able to work independently and have a “can do” attitude.
致力于自然保护、生态旅游和可持续发展,加分项;
Devoted to nature preservation, ecotourism and sustainability is highly desirable.
精通计算机技能;
Proficient in computer skills.
至少5年酒店业或销售相关工作经验;
Minimum 5 years working experience in hospitality industry or sales related.
其他要求
- 国际联号工作经验:优先
- 年龄要求:26-45岁
- 语言要求:中国普通话-熟练
- 计算机能力:良好
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