前台领班/Guest Service Captain

1.Responsible for all activities in the Reception during the shift. Assist FD Supervisor and Manager finish Work.
当班时负责前台的领班工作，辅助前台主管和前台经理完成好前台工作。
2. Review arrival information on a daily basis; VIP, SPG, Regular guest, Groups, special requests, etc.
Follow up with Housekeeping and Room Service
上岗前查看当天抵店客人信息，包括贵宾，1865客人，团队预订及其它相关的特殊要求。及时将相关信息通知客房部和客房送餐部。
3.2 years of guest service / hotel experience or an equivalent combination of education and experience.
拥有2年酒店宾客服务工作经验，或与此相当的教育和相关工作经验结合的背景