宴会销售主任Catering Sales Executive

GUEST EXPERIENCE客户体验
In the pre-event planning process, consult with the meeting planners to identify optimal meeting room configuration, recommendation on meeting/break flow, menu planning, food & beverage coordination, table arrangements, decoration options, etc. to improve meeting efficiency and productivity
在活动前的安排流程中，进行咨询会议策划人以确定最佳会议室配置、推荐会议/休息流程、规划菜单、协调餐饮、安排客桌、选择装饰等，以提升会议的效率和生产力。
Meet with each meeting planner daily to debrief on daily events, review consumption, bill and any exceptions to contracted billing and review estimates of final billing
每天与每个宴会活动策划人会面，对日常事件，消费、账单和合同账单以及任何例外情况进行简报，并审查和估算最终账单的收入。
Plan and conduct pre-event meetings with clients and catering staff to determine potential enhancements to the guest experience
与客户和宴会员工计划并举行会前会议，以确保对客人体验的改善
Assigned upon situation, as the point-of-contact to give immediate assistance in order that customer’s needs are met quickly and their event runs smoothly
根据情况指定为联络点并立即对客户提供帮助，以便快速满足客户的需求，并使其活动顺利进行
Ensure the organisation of post-event calls and Feedback Survey collection, and follow up with customers to obtain event feedback and identify further business opportunities
确保活动后的通话和客户反馈的收集并跟进，获得活动反馈后确立进一步的商业机会
RESPONSIBLE BUSINESS业务责任
Fully responsible for individual Catering revenue goal assigned
全面负责分配员工个人宴会收入目标
Develop awareness and reputation of the hotel and the brand in the local community
发展酒店以及品牌在当地的知名度和声誉
Coordinate safety and security initiatives to ensure meetings flow smoothly with minimal interruptions or problems. Coach and advise clients on meeting options and alternatives that potentially reduce waste, save energy and have a minimal impact to the environment
协助安全和安保措施以确保会议顺利进行并且尽量减少干扰或问题的发生。指导和建议客户会议选项和替代方案，以寻求减少浪费、节约能源和对环境的无害化处理。