礼宾部主管

To ensure our customers receive a fast and efficient service. 保证我们的客人收到一个快和有效率服务To ensure all customer queries or requests are handled in a polite and efficient manner. 保证所有的客户所提的问题或者请求能得到有礼貌和有效率地处理.To ensure a sales attitude is adopted at all times and maintain an awareness of all sales opportunities within the hotel especially the transportation fleet. 在任何时候都应认识到,所有饭店里运输队是重要的组成部分To ensure the baggage delivery and message handling is efficient, accurate and polite. 有效率的,准确的提供行李和信息递送服务Must be well versed in local city history, place of interest, shopping areas, theaters, etc. as well as airline/train ticket booking/purchasing procedures to provide customers with intelligent and alert service. . 必须是在本地城市历史中的使人感兴趣的地方,飞机/火车订票//采购过程购物区域,剧场,等等,为客人提供聪明和机敏服务To coordinate with the Front Cashier for collection of outstanding accounts for departing customers. 与前台出纳合作，为离店客人做应收帐目的整理To ensure all deposited baggage are properly recorded, stored and kept safe and tidy. 保证所有的放置行李被恰当记载,储藏和保持安全和整洁To ensure availability of taxis throughout the duty shift. 在当班过程中, 保证出租车的出入的动向To ensure the hotel main entrance and lobby area is clean at all times. 在任何情况下,保证酒店大门和大堂公共区域的清洁Does any special assignment as assigned by the Chief Concierge.任何其他首席礼宾司指派的工作。