电竞中心管理员E-sports Attendant

Attends daily briefing in order to disseminate andgather information.
参加部门常规会议，传达和收集更多的信息，以便更好地进行工作。
Tomaintenance reception logbook and trace report and follow up accordingly.
填写前台值班记录并根据报告跟进相关事宜。
Signing in andchecking the log book. Read necessary information updated.
检查交接本，了解相关更新的信息。
Attends the department training program.
参加部门的各项培训工作。
E-sportsarea
电竞区域
Warmly welcome every customer, actively ask about customer needs, and provide professional service suggestions.
热情迎接每一位顾客，主动询问顾客需求，提供专业的服务建议。
Handle check-in and check-out procedures for customers, accurately operate the billing system to ensure correct charging.
为顾客办理上机、下机手续，准确操作计费系统，确保收费无误。
Answer customers' inquiries about the facilities, service items and game activities of the E-sports.
解答顾客关于电竞中心设施、服务项目和游戏活动的咨询。
Keep the environment in the E-sports clean. Regularly sweep the floor, wipe equipment and clean up garbage.
保持电竞中心内环境整洁，定期清扫地面、擦拭设备、清理垃圾。
Maintain good ventilation in the E-sports to ensure fresh air and appropriate temperature.
维护电竞中心的通风良好，确保空气清新，温度适宜。
Check the integrity of equipment and facilities, and report in time and assist maintenance personnel for repair.
检查设备设施的完好情况，及时报告并协助维修人员进行维修。
Perform regular maintenance and upkeep on network equipment ，promptly update the software and firmware of the devices to ensure their performance and security.
对网络设备进行定期维护和保养，及时更新设备的软件和固件，确保设备的性能和安全性。
Establish and maintain records for network equipment, documenting the configuration information, maintenance records, and fault handling situations of the devices.
建立和维护网络设备的档案，记录设备的配置信息、维护记录和故障处理情况。
Closely monitor the safety situation in the E-sports to prevent adverse events such as theft and fighting.
密切关注电竞中心内的安全状况，防止盗窃、打架等不良事件发生。
Be familiar with the location and usage method of fire-fighting equipment, and regularly check the effectiveness of fire-fighting facilities.
熟悉消防设备的位置和使用方法，定期检查消防设施的有效性。
Inquire and monitor suspicious persons to ensure the safety of the E-sports and customers.
对可疑人员进行询问和监控，确保电竞中心及顾客的安全。
Provide beverage, food and other commodity services to customers in time to ensure commodity quality and sufficient supply.
及时为顾客提供饮品、食品等商品服务，确保商品质量和供应充足。
Assist customers in solving problems encountered in games and provide technical support and guidance.
协助顾客解决游戏中遇到的问题，提供技术支持和指导。
Collect customers' opinions and suggestions and timely feedback to superior leaders to continuously improve service quality.
收集顾客的意见和建议，及时反馈给上级领导，以不断改进服务质量。