销售经理

General mission主要工作任务
To manage sales activities and eventsinline with the annual sales and marketing plan and to achieve/exceed budgetand sales strategy for your hotel.
按照年度市场销售计划管理销售工作和活动，完成并超越酒店的预算和销售战略目标。
Main Responsibilities工作职责
Monitors competitors activities andassists in marketing intelligence
监督竞争对手的活动并协助监察市场动态。
Sells to new, existing and prospectivecustomers considering goals set forth in the sales strategy, negotiatingoptimum rate for the benefit of the business
根据在销售策略中既定目标，向新的、现有的、有可能的客户进行销售，并与其谈判商定最适合的价格以争取最大的利润。
Services existing business throughmanagement of account bases
通过客户管理，向现有的客户提供服务。
Sell all facets of the hotel
销售酒店的所有设施。
Develop and maintain a regular patternof sales calls, meeting with principals of target market
设立和保持定期的销售拜访模式，与目标市场的主要人物会面。
Provides direction on, and conductsmarket research and analysis
指导和进行市场调研和分析。
Develops and maintains contact withbusiness generators, meeting and convention planners, visitors/conventionbureau, travel agents, tour operators, airlines, corporate accounts, GovernmentDepartments and other producers closely allied to Hotel business
根据酒店的营业需要，与业务联系人、会务策划者、游客和会展局、旅行社、旅游运营商、航空公司、公司客户、政府部门和其它客人发展并保持联系。
Builds profile within local market placethrough attendance at various events and local market place
通过参与当地市场的各种活动在当地市场上树立良好形象。
Conduct client interviews
对客户进行拜访。
Entertain clients
招待客户。
Plan and conduct familiarization toursand site inspections
策划并实施使客人熟悉环境的现场考察活动。
Travel when required to promote thehotel and develop potential business
需要时出差对酒店进行推销，发展潜在的业务机会。
Monitors existing business and inputsinto sales strategy meetings to maximize business
监测现有业务，并在销售策略会上提出建议以扩大业务。
Grows existing business and establishesand pursues leads which will develop business
发展现有业务，并建立和寻找发展业务的机会。
Interfaces with operations on a timelybasis
及时与运营部门进行沟通。
Initiates and prepares tenders forbusiness
起动和筹备业务招标工作。
Assesses sales and marketing data
评估市场销售数据。
Assists with the preparation of newproducts and services
协助新产品和服务的准备工作。
Assists in the evaluation of sales andmarketing activities
协助评估市场销售活动。
Analyses sales mix and likely impact onhotel goals
分析销售综合计划和可能对酒店目标产生的影响。
Implement direction from Director ofSales and Marketing and Regional Managers
按市场销售总监与地区经理们的指示执行相关工作。
Liaison with advertising agency
与广告机构保持联系。
Stock control of collateral
宣传品的库存控制。
Collateral input
设计宣传品内容。
Execute advertising/creative briefs in atimely manner
及时进行广告设计的说明工作。
Works with superior on manpower planningand management needs
和上级领导一起进行人力规划和管理需求
Works with superior in the preparationand management of the Department’s budget
和上级领导一起进行编制和管理部门预算。
Ensure that account informationconfidentiality
确保客户资料高度机密性。
Complete all kinds of activity salestarget
完成各项即时性销售任务。
Sustainable Development(Planet 21) Responsibilities21世纪地球可持续发展
Know how to present the Accor and brandsustainable development program;
了解如何介绍雅高及其品牌的可持续发展计划；
When possible, promote sustainabledevelopment actions set up by the hotel; inform customers of those involvingthem directly (e.g. fair trade* products);
可能情况下，宣传酒店制定的可持续发展措施；让客户了解他们能够直接参与（如公平贸易*产品）；
Know how to answer customers' simplequestions on local risks and the transmission of epidemics such as malaria* ordengue* in relevant countries and be able to guide customers if they want moreinformation;
能回答客人有关当地风险或传染病传播—— 如相关国家中的疟疾*或登革热*—— 的简单问题。客人如需了解详情时，也能指明信息获取途径；
Inform the director of reservationrequests liable to breach our commitment to fight against sex tourism;
如果预订要求有可能违反我们反对色情旅游的承诺，应告知预订总监；
Integrate the hotel's sustainabledevelopment actions in the hotel's sales pitch;
将酒店可持续发展的措施融入酒店销售广告中；
Transmit customers' sustainabledevelopment expectations to the Earth Guest interface as well as their commentson the actions set up.
将客户的可持续发展预期以及他们对于已制定措施的意见传达至做客地球交流平台。
Profile资料
Knowledge and Experience知识与经验
Diploma, degree or masters in hospitality– hospitality management school
旅游管理学校旅游专业毕业证书，学位证书。
2 to 5years' professional experience andperfect knowledge of sales professions
2至5年工作经验及优秀销售专业知识。
Demonstrated ability to interact withcustomers, employees and third parties that reflects highly on the hotel, thebrand and the Company.
具有代表酒店，品牌和公司与顾客，员工和第三方交往的能力
Computer literate in the Windowsenvironment, PMS, Hotix, Tars online, with an aptitude for new technologies
熟悉电脑操作，能够操作专业软件。
Fluent in the national language andbusiness English (A 3rd language would be an advantage)
普通话和商务英语流利，会第三门语言优先。
Competencies能力
- Team Spirit团队精神
- Good listening and communicationskills良好的聆听与沟通能力
- Sense of initiative and decisive主动性与决断性
- A thorough and methodical approach系统思考
- Diplomacy and self-control交际与自控
- Ability to work under pressure能在压力下工作