总经理秘书Secretary of GM

§ 为总经理提供行政管理支持，确保总经理按照酒店制定的政策、标准及程序行使行政管理职能。
Provides administrative support to General Manager and ensures the implementation of hotel policies, standards, and procedures as they apply to the administrative functions.
§ 阅读并处理寄来的信件。
Reads and routes incoming mails.
§ 为总经理需要回复的信件找到并附上相关的文件。
Locates and attaches appropriate file correspondence to be answered by General Manager.
§ 对关于行政办公室的机密文件进行分类、存档，保存。
Types, file, and upkeep of all private and confidential matters related to the Executive Office.
§ 为了快速的检索所需的文件，需要建立一个系统、高效的文件系统，包括电子版与实物，并加以维护。
Sets up and maintains systematic and efficient filing system, both for hard files as well as all electronic data, that enables quick retrieval.
§ 确保随时对所有的文件进行更新。
Ensures all files are kept up to date at all times.
§ 为总经理参加的所有会议准备相关材料：每日例会，行政委员会议，部门会议以及临时召开的会议。
Prepares the relevant materials for all meetings attended by the General Manager: Daily Operations Meeting, Executive Committee Meetings, Departmental Meetings and ad hoc meetings.
§ 留意并记录好所有总经理受邀参加的正式活动及宴会，保存并随时更新工作日志。
Maintains and updates the activities diary to keep track all official activities and event that involve the General Manager.
§ 提醒总经理所有需要参加的重要约会/宴会或活动。
Reminds the General Manager on all important appointments/ events or activities that to be attended by the General Manager.
§ 接听电话，为来电者提供信息或将电话转给适当的人，拨打外线电话。
Answers telephone and gives information to callers or routes call to appropriate official and places outgoing calls.
§ 根据要求保留更新企业/政府的联系单。
Maintains and updates the Corporate/ Government contact lists as required.
§ 招待访客，确定其业务性质，向老板或者适当的人引荐来访的客人。
Greets visitors, ascertains nature of business, and conducts visitors to employer or appropriate person.
§ 编辑并打印统计报告。
Compiles and types statistical reports.
§ 备份信件或其它打印的文件。
Makes copies of correspondence or other printed matter.
§ 准备寄出的信件。
Prepares outgoing mails.
§ 打字、记录口书记会议记录，草拟信件、存档及追踪，撰写信函。
Types, takes dictation and minutes, drafts letters, files and traces, composes correspondence.
§ 做好部门的出勤纪录和日程安排
Maintains timekeeping records and schedules for the department.
§ 监督并维持行政办公室的工作面貌。
Monitors and maintains the proper appearance of the Executive Office.