Sales Executive -Leisure销售主任-休闲旅游

Primary Responsibilities主要职责
• Responsible for the development and reservation of domestic tour groups or individual tourists, and the exploration of overseas tourism clients.
• Familiar with the business characteristics of the tourism industry, assist the sales director in setting prices for high and low seasons.
• Understand the industry market and the promotion and operation mode.
• Ensure follow-up quality and efficiency, improve customer satisfaction and maintain good customer relationships.
• Responsible for the construction and management of the travel agency to ensure the smooth development of its business.
• Establish good cooperative relationships with various online channels, sign relevant cooperation agreements, regularly introduce product portfolios, service items, and promotional activities, etc.
• Keep an eye on the dynamics of the tourism market, timely enter the system and update relevant content, and regularly produce analysis reports.
• Familiar with the operational rules of various OTA platforms.
• 负责国内旅游团队或者散客的开拓与预定，做好境外游客户的开拓。
• 熟悉旅游行业业务特点，协助销售总监制定淡旺季价格。
• 了解同业市场，了解推广运营模式。
• 确保跟进质量和效率，提高客户满意度和维护客户良好关系。
• 负责旅行社的建设与管理，保证其业务的顺利开展。
• 与线上各渠道建立良好的合作关系，签署相关合作协议，定期介绍产品组合、服务项目及推广活动等。
• 关注旅游市场动态，及时录入系统、更新相关内容，定期制作分析报告。
• 熟悉OTA各平台的运营规则。
Knowledge and Experience知识和经验
• Proficient in Opera S&M, Opera PM, Outlook, Word, Excel, and PowerPoint.
• At least 1 year of work experience.
• Ability to adapt to flexible working hours, rest days, workload allocation, and a mindset oriented towards handling additional tasks.
• Ability to work in a fast-paced and ever-changing environment.
• Excellent written, verbal communication skills, and interpersonal communication abilities.
• Demonstrates teamwork, collaboration skills, developmental and representative skills.
• Strong customer service skills.
• 熟知Opera S&M, Opera PM , Outlook , Word, Excel. PPT.
• 至少1年的工作经验。
• 能够适应弹性的工作时间，休息日，工作分配和额外任务的导向能力。
• 能够适应在一个快节奏和坏境不断变化下工作。
• 具有良好的书面，口头表达能力和沟通技巧。
• 有团队精神，协作能力，发展和代表技巧。
• 具有较强的客户服务技巧。
Your team and working environment:
Fairmont Chengdu, situated within the Palm Springs International Centre, is located in the heart of Tianfu New Area and Chengdu Hi-tech Zone and is adjacent to the Century City New International Convention & Exhibition Center, Global Center and the Tianfu Software Park. The hotel features 336 guest rooms, Gold Executive Floor, over 1,350 square meters of meeting facilities, and a collection of F&B concepts including an all-day-dining restaurant Spectrum, CUBE a three-floor concept - lounge, cocktail bar and restaurant, a signature Sichuan Chinese restaurant Chang Yi, and our feature restaurant MIKU occupying the top level of the hotel.
成都棕榈泉费尔蒙酒店坐落于棕榈泉国际中心，地处天府新区的核心区域及成都高新区，毗邻世纪城新国际会展中心，环球中心及天府软件园。
成都棕榈泉费尔蒙酒店设有336间酒店客房，金尊行政楼层，超过1350平方米的会议及宴会设施，以及一系列的餐饮设施，包含全日制餐厅“食百绚” ，三层楼的酒廊、鸡尾酒吧及特色餐厅“Cube”，精品川菜中餐厅“尝艺”，以及位于酒店顶层的“觅”特色餐厅。
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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