各部门实习生 Trainee(实习)

• Deliver service of high standard and in accordance with departmental standards and procedures.
• 按照部门的规范和程序提供高标准的服务。
• Establishes and maintains effective employee working relationships.
• 与员工建立并保持良好的工作关系。
• Grooming is impeccable and in accordance with ICHG personal presentation standards.
• 遵守洲际酒店集团的个人仪表仪容规范著装无可挑剔。
• Take appropriate action to resolve guest complaints.
• 正确处理客人的投诉。
• Provide current knowledge of the services and facilities offered by the Hotel, in order to provide reliable information to guests.
• 熟知酒店服务项目和设施情况，以便向客人提供可靠的信息