客房部主管 Housekeeping Supervisor

· Supervise the implementation of housekeeping standards and procedures in relation to
· 监督客房部各项标准和工作程序的执行。
· Recommended changes to these standards and training needs on an ongoing basis
· 就这些标准和培训需求提供持续性的改进建议。
· Maintain a current and thorough knowledge of all housekeeping systems
· 对客房部所有系统有最新和完整的知识。
· Open and close the shift and ensure effective shift hand over
· 负责管理接班和交班工作，以确保交接班过程的有效进行 。
· Perform Room allocations
· 分配客房
· Perform Room inspections
· 检查客房
· Prioritise arrival rooms
· 排列抵店客人客房的优先顺序。
· Liaise with Front Office for guest and hotel requirements
· 配合前台满足酒店和客人的要求。
· Co-ordinate special projects (eg site rooms, vermin control, window and carpet cleaning, room inventories)
· 协调特别项目(如参观客房，除虫，窗户和地毯的清洁，客房供应量)。
· Manage all special requests made by guests
· 处理客人所有的特殊要求。
· Ensure consistency within the department
· 确保部门内工作的一致性。
· Management of lost property for the hotel
· 管理酒店的遗失财物。
· Ensure you have complete knowledge of room types, layouts and facilities
· 确保具有客房类型，设计和设施的全面知识。
· Complete stock takes as required
· 按要求完成库存盘点工作。
· Maintain stock levels
· 维持存货水平
· Conducts shift briefings to ensure hotel activities and operational requirements are known
· 进行交接班说明，确保了解酒店的工作和运营需求。