客房部协调员 Housekeeping Coordinator

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Ensures forwarding and
receiving of all information pertaining to the department in order to maintain
set standards and achieve guest satisfaction
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确保接听和转达所有与部门相关的信息，确保既定标准并取得客户的满意。
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Responsible for entering
accurate room status into computer daily and investigate discrepancies
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负责每天将客房情况准确的输入电脑并调查各种异常情况。
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Maintains and update
administrative data
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维护和更新行政数据。
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Monitors lost property
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监管失物相关事宜。
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Monitors Housekeeping Store Room, carry out
monthly inventory.
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管理客房仓库，执行月度盘点。
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Maintains working area and
equipment in a proper state of cleanliness and repair
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确保工作区域和设备得到良好的清洁和修缮。
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Report guest complaints to
Executive Housekeeper or delegate immediately
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及时向行政管家或其代理人汇报客人的投诉情况。
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Complies with hotel’s health,
safety and hygiene policies and adheres to conduct personnel grooming and
hygiene standards
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遵守酒店的健康、安全和卫生政策，并遵守个人仪容和卫生规范。
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Is multi-skilled as a Room
Attendant as well as other areas of Housekeeping
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成为掌握客房服务员和客房部其它业务领域工作技能的复合型人才。
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Adheres to Housekeeping
standards and procedures and enforces same
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遵守并执行客房部的规范和工作程序。
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Maintains good relations with
Housekeeping staff and other interfacing departments, in particular Front
Office and Engineering
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与客房部员工以及其它关联部门，特别是前厅部和工程部保持良好的关系。