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职位详情

培训副经理Assistant Training Manager

5.5千-6.5千
  • 厦门-海沧区
  • 经验不限
  • 学历不限
  • 提供食宿
  • 五险一金
  • 技能培训
  • 带薪年假
  • 岗位晋升
  • 领导好
  • 帅哥多
  • 美女多
  • 员工生日礼物
  • 包吃包住
  • 人性化管理
职位描述
招聘人数:1人
Analyze training needs of the hotel in general and individualdepartments, and develop strategies which address needs, presenting in the formof a Training Business Plan for the General Manager and Executive Committee forreview
分析酒店整体的和各部门的培训需求,针对需求制定策略,用培训业务计划书的形式呈交给总经理和行政委员会审阅。
Familiarize yourself with the IHG HR and Training Standards,localizing where necessary
使自己了解洲际酒店集团人力资源和培训的规范,必要之处进行本地化处理。
Ensure effective training programs are in place for the following:
确保在以下方面有效的执行培训计划:
NewEmployee Orientation
新员工入职
Train theTrainer
培训培训师
CustomerService Training
宾客服务培训
Technical jobspecific training (through certification of departmental standards andprocedures)
技术性职位的专门培训(部门规范程序证书)
SupervisorySkills Training
监督管理技能培训
ManagementDevelopment
管理层发展
Fire, Lifeand Safety Training
消防和生命安全培训
SellingSkills
销售技巧
Employeeretraining
员工再培训
Monitor the progress of the Training Business Plan for eachdepartment tot ensure that the training objectives are being achieved
监督每个部门培训业务计划的进展,确保实现培训目标。
Maintains all hotel training records
保存酒店全部的培训记录。
Establish a training library of books, videos, journals and audiovisual materials to assist trainers in their training programs and for staffpersonal development
建立培训图书馆,配备书籍,录像,记录和视听资料来协助培训师的培训计划以及员工的个人发展。
Design, produce and implement training programmes which meetspecific departmental needs in conjunction with Department Heads, ensuring thattraining session plans are structured and that training is effective
与部门领导一起设计、制定和执行能夠符合具体的部门要求的培训计划,确保培训课程方案的制定,以及培训的有效性。
Attend departmental training session and critique performance
参加部门的培训课程,评估表现。
Use IHG benchmarks to monitor success of training programs and amendyour efforts accordingly. Eg: ESPS, GSTS, achievement of budget, etc
利用洲际酒店集团的基本测量标准监测培训计划的成果,并进行相应的修改。如CAPS,顾客满意指标(GSI),预算完成情况等。
Assist Department Trainers in preparing and conducting departmentaltraining and assess accordingly
协助部门培训师准备和进行部门培训并进行评估。
Prepare and monitor training programs for:
制定和监督为以下人员提供的培训项目:
ManagementTrainees
管理培训生
WorkExperience
实习生
HotelSchool Trainees, etc
酒店学校实习生等
Obtain a network of specialist training professionals who can assistwith the conduct of training programmes for advanced or specialist training
与能够协助提供高级或专业培训的专业人士取得联系。
Ensure that Department Heads abide by their responsibilities ofemployee training against departmental SOPs
确保部门领导遵守自己的职责为员工提供有关部门规范程序的培训。
Produce monthly training reports for your Manager and the GeneralManager including:
为上级经理和总经理编制以下月度培训报告:
InternalTraining Programs conducted:
完成的内部培训项目:
Whoattended
参加人
Number ofpeople attended
参加人数
Duration oftraining
培训时间
Who trained
培训师
Cost ofdelivery (including labor costs)
培训成本(包括人工成本)
Anticipatedreturn on investment and/or training goal
预计的收益和培训目标
Externaltraining programs attended:
参加的外部培训项目:
Whoattended
参加人
Number ofpeople attended
参加人数
Duration oftraining
培训时间
Who trained
培训师
Cost ofdelivery (including labor costs)
培训成本(包括人工成本)
Anticipatedreturn on investment and/or training goal
预计的收获和培训目标
Liaise with other IHG Training Managers to share experiences andresources
与洲际酒店集团的培训经理们保持联系,交流经验,交换资源。
Liaise with educational institutions conducting hospitality andtraining courses
同从事旅游服务和培训课程的教育机构保持联系。
Maintain current information and records of suppliers of trainingresources and materials
更新培训资源和资料供应商的信息和记录。
Delivers briefings of all internal programmes to executive managementand department heads
为行政管理层和部门领导提供所有内部培训计划的介绍。
Contributes towards regional activities as directed by RegionalDirector of Human Resources / General Manager
按照地区人力资源总监和总经理的指示为本地区的工作效力。
Provides input for probation and formal performance appraisal discussionsto Line Managers in line with company guidelines
为按照公司的指导方针进行的正式的员工绩效考核和鉴定提供建议。
Coaches, counsels and disciplines staff, providing constructivefeedback to enhance performance
向员工提供工作指导、咨询,必要时对其进行批评处分,并提供建设性反馈意见以便提高工作绩效
Regularly communicates with staff and maintains good relations
定期与员工交流思想,保持良好的员工关系。
Works with Superior in thepreparation and management of the Department’s budget
和上级领导一起编制和管理部门预算。

其他要求

  • 国际联号工作经验:优先
  • 语言要求:英语-良好
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厦门市海沧区海沧大道坪山南里63号
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