餐厅领位 Hostess

Ability to focus attention on guest needs, remaining calm and courteous.
能够冷静客观的专注于客人的需求。
Ability to promote positive relations with all individuals who approach the restaurant and by telephone.
能够与所有的来餐厅用餐和电话预定的客人建立一段良好的关系。
Ability to exercise good judgement with difficult guests.
能够用正确的方法处理客人的各类问题。
Ability to think clearly, quickly, maintain concentration and make concise decisions in under pressure situations.
当在有压力的情况下能够保持一个清晰，敏捷的思维去做每一个决定。
Ability to prioritize, organize and follow up.
懂得去区分事情的优先次序，并懂得组织和跟进。
Ability to focus attention on details.
能够关注细节。
Ability to suggestively sell menu items, beverages and wines when needed.
能够积极的对食物和葡萄酒进行推销。
Ability to input and access information into MICROS system.
能够提取和输入资料到电脑系统中。
Ability to exert physical effort in transporting equipment and wares.
能够尽力保管保养好各类设备和器皿。
Ability to endure abundant physical movements in carrying out job duties.
能够在工作中保持体力充沛。
Ability to ensure security and confidentiality of guests, colleagues and hotel information.
能够确保对客人，同事和酒店的机密性信息保密。
Ability to work without direct supervision.
能够在直接上司不在的时候独立的思考，工作和行动。
Ability to recognize regular guests and remember their needs.
能够记住常客的样子和姓名。