宾客服务领班 Guest Service Captain

岗位职责/职位描述
Responsibilities
工作职责
1.To contribute to the smooth and efficient running of the Concierge function within the Rooms Division；
2.Updates all information on restaurants, hotel facilities,emergency telephone numbers, places of interests and other miscellaneous information periodically；
3.Works closely with other Concierge personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
1.确保礼宾部职能在整体房务系统下流畅、高效的运行;
2.定期更新所有餐厅信息、酒店设施、紧急电话号码、景点信息等;
3.和礼宾部工作人员互相帮助、灵活合作。着重提高酒店客人的整体满意度。
Preferred Qualification and Skills
优先考虑的资格与技能
1.College graduate or Certificate;
2.At least have one year related working experience;
3.Requires reading, writing and oral proficiency in the English language;
4.Good Communications skills and Computer skills;
5.Mandarin speaking is a must and work authorization in China is required.
1.大专学历及具有学历;
2.至少1年以上相关工作经验;
3.熟练的英语口语、书写及阅读能力;
4.良好的沟通及电脑使用能力;
5.能够讲普通话及具有在中国工作的许可。