宾客关系专员 Guest Relations Officer

Responsibilities 
工作职责
1. Checks in and out guest in an efficient and?friendly manner；
2. Handles all guest interactions with the highest level?of hospitality?and professionalism；
3. Utilizes a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests.
1. 高效、友善地进行客人入住及离店业务办理；
2. 以高质量的待客之道及专业精神处理和客人的每一次互动；
3. 使用电脑程序办理客人入住、离店业务，运行日常报表及为抵店客人选择、预留房间
Preferred Qualification and Skills 
优先考虑的资格与技能
1. College graduate or Certificate；
2. Requires reading, writing and oral proficiency in the English language; Prefer Japanese Speaker；
3. Good Communications skills and Computer skills；
4. Mandarin speaking is a must and work authorization in China is required.
1.本科学历及具有学历；
2.熟练的英语口语、书写及阅读能力；熟练的日语听说读写能力者优先考虑；
3.良好的沟通及电脑使用能力；
4.能够讲普通话及具有在中国工作的许可。