客房总监 Director of Housekeeping

Responsibilities 工作职责
Provides guest services as well as supervision, direction leadership in the Housekeeping Department in accordance with the objectives, performance and quality standards established by Four Seasons Hotel & Resorts and the Hotel
1.To have complete knowledge of the Four Seasons Quality Standards, Service Standards and Group Specifications
2.To have complete knowledge of Four Seasons Programs e.g. Guest History etc.
3.To have complete knowledge of Four Seasons standard operating policies and procedure
按照四季集团及所在酒店所设立的营运目标、服务标准，对所属的部门进行监督、指引及领导，并以此为客人提供服务。
1.全面掌握四季的质量标准，服务标准及集团规定
2.全面掌握四季的程序，如宾客历史记录等
3.全面掌握四季的运营政策、程序
Preferred Qualification and Skills 岗位职责
1.Certification in Hotel Management
2.One or Two other elective management courses
3.Minimum 5-year International class Hotel working experiences
4.Display initiatives
5.Commitment to professional values and integrity
6.Able to lead and motivate team
7.Has a reasonable standard of oral and written English
8.Knowledge of one local language
9.Computer literate
10.Laundry experience
11.Financial knowledge
1.酒店管理专业毕业
2.一到两种管理课程
3.至少五年国际品牌酒店的工作经验
4.主动
5.高尚的个人职业操守
6.善于领导及激励团队
7.一定的英语口语及书写能力
8.会一种当地的语言
9.电脑知识
10.洗衣房经验
11.财务知识