宴会销售总监 Director of Event

The Director of Event Sales is overall responsible for ensuring coordination between the Banquet Sales Department and Front Lines / Back-of-House Departments. He/she directs and drives all activities of the department, with specific responsibilities for ensuring high quality standards delivered by the Team, as well as developing and implementation action plans set forth in the Marketing Plan.
宴会销售总监主要负责确保宴会统筹部与前厅部及其它部门的沟通协调。他/她要指导所有活动，并有明确的责任保证小组提供高质量标准的服务，同时制定及实施销售计划所规定的行动计划。
1.Ensure highest standards of service and product quality are provided to guests at all times.
确保随时为客人提供质量的服务和产品。
2.Monitors customers’ feedback and follows through with the necessary action.
随时关注客户的反馈意见并采取相应的措施。
3.Develops leads and handles inquiries for social events (eg. weddings / dinner & dance). Maximizes up-selling when possible.
发展生意，运作社会活动的询价（例如婚礼，晚餐及舞蹈）尽可能的增加收入。
4.Ensure that the information disseminated to the Banquet Sales Team are continuously updated (eg. Banquet inventory list, menus, and beverage).
确保信息传播到宴会销售部时是不断更新的（例如宴会清单，菜单，酒水单）。
5.Reviews direct competition and market changes. Ensures complete awareness by the Banquet Sales Team of how to meet these changes and of competitors’ activities at all times.
回顾直接竞争和市场变化。确保宴会销售部完成宣传如何应付变化和竞争对手的行动。
6.Responsible for quality control & production performance of group catering revenue and group room nights.
负责团队的餐饮及房间收入，和质量产品控制。
7.Develops on-going relationships with customers. Participates in relationship building visitations when necessary.
发展长期客户关系。
8.Prepares monthly group catering forecast and group room forecast.
准备每月会议团队餐饮预测和会议团队房间预测。
9.Ensures effective/close communication and good working relationships within the department and with other departments.
确保本部门及其它部门有效紧密的沟通和良好的工作关系。
10.Maintains close and frequent communication with the Director of Commercial Development and Director of Sales in order to maximize the hotel profit through effective yield & space management.
与销售总监和商务发展总监保持密切的沟通通过有效的管理以提升产量和酒店利润空间。
11.Conducts and attends meetings as required.
需要出席和组织必要的会议。
12.Maintains timely & responsive communication with clients.
确保及时给客户回应。
13.Actively participates in the development and execution of the Marketing Plan.
积极参与制定和执行销售计划。
14.Recruits, selects, trains and motivates. Banquet Sales Team to realise their potential. Develops individuals for advancement within the Hilton group.
招聘，挑选，培训和管理宴会销售部了解发挥他们的潜力，个人发展的进步在希尔顿集团。
15.Assures understanding of job responsibilities, goals, and standards of performance for Banquet Sales Team; and conducts formal semi-annual evaluations and on-going coaching and counselling.
确保宴会销售部员工理解岗位职责，目标，业绩标准，并进行正规的半年度评估和进行咨询
指导。
16.arries out any other reasonable duties and responsibilities as assigned.
完成任何其他合理的职责和被指派的职责。