· Conform to and enforce policies, procedures, rules, and regulations as laid down by IHG and the Hotel in order to achieve the highest levels of uniformity and guest service.
遵守并执行由洲际集团或酒店制定的各项规章制度,从而达到统一及服务的最高水平。
· Meet with hotel staff/clients to ascertain/understand their needs and provide prompt and professional assistance and support.
拜访员工和客户以确定或了解他们的需求,从而提供快速和专业的协助与支持。
· Set up and organize workstation with designated supplies, forms, and resource materials.
设置并组织工作站指定的供应品,表格和资源材料。
· Conducts periodic tests and inspections to ensure all departments are complying with required procedures.
进行定期的测试和检查以确保所有部门符合规定的程序。
· Identify training needs and recommend actions in order to resolve those needs.
确定培训需求并为解决南些需求而建议应进行的工作。
· Assist in the monitoring of all related hotel systems and ensure proper operation and condition.
协助监测所有相关的酒店系统,确保正常运转和良好状况。
· Monitor inventory and supplies and ensure that replenishments are ordered in a timely manner. Report shortages immediately to supervisor.
监督库存和供应商,确保及时订购补充品。应将缺货的情况立即汇报给上级领导。
· Performs other duties as designated.
完成其他所派给的任务。
其他要求
- 国际联号工作经验:优先
- 国内管理公司经验:优先
- 计算机能力:熟练
举报该职位