To provide strong leadership and direction inthe ongoing efficient operation of the Concierge Desk, Welcome and DoorAmbassador Service as well as Airport Representative section. To pro-activelydrive and promote consistently high levels of friendly, unscripted, real and connected customerservice and recognitionthrough full implementation of all WHIDs. To foster apositive working environment by using solution-based approaches.
提供强有力的领导能力,对于礼宾服务台;迎宾;门童以及机场代表都能够有明确的管理方向。严格按照酒店服务流程来提供友好,真诚的待客服务。解决英才或客人所遇到的问题,培养积极的工作环境。
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