INSPIRE-Front Office前厅管培生

· Efficiency of check in/check out process, accuracy in retrieval of guest data and billing
保证客人入住及离店手续的效率性，同时保证客人信息与账目的准确性。
· Honesty to all accounting procedures is adhered to throughout the department, including monitoring guest balance and city ledger accounts.
诚信的保证在部门工作中严格执行酒店所有财务制度。
· Maintaining good customer relationship. Implement for the provision of friendly and efficient service to all guests.
与客人建立并保持良好的关系。负责提供给客人友善、有效的服务。
· Knowledgeable about all events and information of the immediate and surrounding area, provide an efficient and accurately information to guest when guest inquired.
熟知酒店周边区域所有各项活动和信息，并在客人询问时，高效和准确的回复客人。
· Implement on daily upsell goal and member enrollment goal.
完成每日房间房间销售升级和雅高乐雅会会员招募的目标。
· Complies with all hotel policies relating to Front Office, such as room key police, etc.
遵守酒店关于前厅部的所有制度，例如钥匙管理制度等。
· Ensures high standards of personal presentation & grooming.
始终维持高标准的个人形象和仪容仪表