大堂吧主管

1. Food & Beverage Department 餐饮部
1.1. Bar operation 管理酒吧运行
· Develop Standards & Procedures, in keeping with the hotel policies and procedures· 按照饭店的标准程序制定服务标准及规则
· Complies with the hotel specific, guidelines of Sheraton Guests Satisfaction Index. The incumbent will initiate systems and procedures to meet and if possible exceed guest’s expectations· 遵守饭店的规章制度及喜来登令客人满意计划，推广相关系统的程序知识，尽可能地超越客人期望
· Manage outlet service· 管理餐厅服务
· Manage cash handling procedures· 管理现金的兑付和每日的结帐工作
· Manage the maintenance of equipment· 负责设备的维护
· Monitor standards of guest facilities and services· 监督客用设施和对客服务的标准
· Control stock and monitor stock security procedures· 控制存货并监督存货安全程序
2. Menu Knowledge 菜单、酒水知识
2.1. Menu 菜单
· Good command food product and menu knowledge.· 熟悉餐饮知识和餐厅菜单
· Total knowledge & understanding of Food Preparation Standard & Procedure.· 了解并熟知所有食品准备的标准和程序
· Continually examine goods for quality and quantity· 控制食品出产的标准
2.2. Drink list 酒水
· Good command of beverage knowledge· 熟悉酒水知识
· Good Knowledge of Wines, Spirits and Cocktail Recipes· 熟悉葡萄酒、烈酒知识和鸡尾酒的配制
· Implement beverage service skill· 酒水服务知识