中餐厅副经理

1.1. Outlet operation 管理餐厅运行
· Develop Standards & Procedures, in keeping with the hotel policies and procedures· 按照饭店的标准程序制定服务标准及规则
· Ensure all the staff carry out the tasks according to the S&P· 确保员工按照标准与程序完成任务
· Complies with the hotel specific, guidelines of Sheraton Guests Satisfaction Index. The incumbent will initiate systems and procedures to meet and if possible exceed guest’s expectations· 遵守饭店的规章制度及喜来登令客人满意计划，推广相关系统的程序知识，尽可能地超越客人期望
· Manage outlet service· 管理餐厅服务
· Manage cash handling procedures· 管理现金的兑付和每日的结帐工作
· Oversee the preparation of daily banking and cash flow reports· 监督每日财务报告
· Instruct staff in credit policies and facilities· 指导员工了解信用政策和设备
· Establish cash security procedures· 建立现金安全兑换程序
· Manage the maintenance of equipment· 负责设备的维护
· Monitor standards of guest facilities and services· 监督客用设施和对客服务的标准
· Control stock and monitor stock security procedures· 控制存货并监督存货安全程序
· Take part in menu and wine list creation· 参与菜单和酒单的编写
2. Management/strategic planning 管理/战备计划
2.1. Take part in Strategic Planning and Development 参与战略计划的制定和开发
· Take part in the preparation and planning and department/unit/outlet goals and objectives· 参与准备和制定部门/单元/服务点的目标
· Determining a purchasing plan, according to the financial budget of the outlet.· 根据经营情况，制定每年和每月预算
· Determining optimum staffing, product, stock and equipment levels, in relation to business needs, keeping in mind the various seasonal periods of business· 根据生意需求及淡、旺季情况决定运作设备