宴会厅领班

To do whatever it takes to provide exceptional service for our customers and to strive for excellence to achieve customer satisfaction.
无论怎样做都是为了向顾客提供优质的服务，达到顾客的满意。
To adhere to the three steps of service to all our guests:
为顾客服务的三个步骤：
1. A warm and sincere greeting. Use the guest name, if and when possible
真诚而亲切的问候，尽可能的使用顾客的名字
2. Anticipation and compliance with guest needs
预测并满足顾客的需要
3. Fond farewell. Give them a warm good-bye and use their name, if and when possible
礼貌的道别,尽可能的使用顾客的名字和他们说再见。
Responsible for the service of all catering food and beverage. Direct all catering service efforts toward guest satisfaction, the achievement/maintenance of division stands, and profit maximization.
负责宴会服务，为了满足客人直接参与服务工作，保证部门达到标准。