Floor/Laundry Supervisor 楼层/洗衣房主管

AREAS OF RESPONSIBILITY 职责范围
SupervisesRoom Attendants in the cleaning of guest rooms as requested by the ExecutiveHousekeeper.
督导客房服务员是否按照行政管家的要求的清洁客房
KeepsYes I Can! service and 100% Guest satisfaction alive within the Hotel byconducting training and follow-ups on an ongoing basis
通过培训和持续的跟进活动确保“是的，我能”服务项目和100%
的宾客满意度
Creates100% guest satisfaction by providing the Yes I Can! experience throughperformance that demonstrates the standards of genuine hospitality and exceedingguest expectations. Providesemployees with the training and resources they need to maximize employeeengagement and deliver Yes I Can! service and teamwork
通过真挚热情的待客及超越客人期望的表现使客人能感受到“我能”项目的带来的体验以打造100%
的客人满意度。向员工提供培训及他们所需的资源以提高员工的融入度和团队协作
REQUIREMENTS
要求
Minimumone year in a supervisory position preferred
一年以上主管职位经验的优先
Highschool diploma preferred
有高等院校毕业证优先
Ableto collaborate effectively with other hotel employees and managers to ensureteamwork
能够有效地与酒店其他员工和经理合作，保证团队合作
Abilityto speak and read in English
英文阅读和口语的能力
Able to work avariable schedule
能够适应不稳定的工作时间表