学习与发展经理（培训经理） L&D Manager

MAJOR RESPONSIBILIES 岗位概要:
1. Aligns current training and development programs to effectively impact key business indicators.
协调当前培训和发展计划，协助关键业务指标的达成。
2. Establishes guidelines so employees understand expectations and parameters.
制定指导方针，让员工理解企业的期望。
3. Develops specific training to improve service performance.
开展专项培训，提高服务质量。
4. Promotes and informs employees about all training programs.
促进和推广所有的培训项目。
5. Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.
采用有效的培训方法，确保员工能够理解并满足客人的需求，并展示相应的技巧。
JOB SPECIFICATION 岗位要求:
1. 3 years' related experience.
3年以上相关工作经历。
2. Thorough understanding of training functions.
了解培训的相关职能。
3. Outgoing and pleasant character with good inter-personal communication skills.
性格外向，友善，有良好的沟通技巧。
4. Able to operate computer software program.
能够熟练操作办公室软件。
5. Good English reading and listening skills.
良好的英语阅读和听力。