确保遵循品牌承诺并始终提供优异的对客服务。
Ensures the delivery of brand promise and providesexceptional guest service at all times.
在适当的时候为其他部门的内部客人提供优质服务。
Provides excellent service to internal customers inother departments as appropriate.
礼貌而高效地处理客人的投诉和询问,确保问题得到圆满解决。
Handles all guest customer complaints and inquiriesin a courteous and efficient manner, following through to make sure problemsare resolved satisfactorily.
与客人和同事保持基于良好工作关系的互动接触。
Maintains positive guest and colleague interactionswith good working relationships.
协助进行盘点管理和酒店营运设备和其他设施持续的保存保养。
Assists in the inventory management and ongoingmaintenance of hotel operating equipment and other assets.
确保使用新技术和设备,简化工作系统提高工作效率。
Ensures new technology and equipment are embraced,improving productivity whilst taking work out of the system
熟练操作收银系统。
Fully conversant with all aspects of the Cashier System.
按照客人消费的项目计算账单费用。
Computes bill according to items consumed byguests.
其他要求
- 国际联号工作经验:优先
- 语言要求:英语-良好
- 计算机能力:良好
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