值班经理-Duty Manager

Arrival: Creating a warm and welcoming arrival for guests, ensuring an effective and efficient check-in.
到达: 为顾客提供热情周到的接待，有效率的登记入住。
Stay: Ensuring a memorable guest stay by giving caring and courteous guest services, providing information, responding to problems, and dealing with guests in a friendly and ever-hospitable manner.
停留: 为客人提供热情周到的服务，回答客人的问题，提供信息。
Departure: Facilitate a quick and efficient departure by ensuring that all guests leave happy with their stay.
离店: 快速有效的退房手续, 确保顾客满意的离开。
Leadership: Leading the Front Desk, Executive Lounge, Concierge, Drivers, and Operators, monitoring performance, providing guidance and make decisions.
领导: 负责领导和作出决定，并管理前厅，行政楼层，礼宾，司机和接线员。