Understands the hotel’s facilities, products and services
了解酒店设施、产品和服务。
Provides information when requested and promotes hotel’s services, facilities and special events.
如需要时,提供有关信息,提升酒店的服务、设施和特殊项目的质量。
Implements department procedures and policies as needed
如需要时,实施部门政策和程序。
Create a positive hotel image in every interaction with internal and external customers.
在与内部或外部客户交涉时,建立一种肯定的酒店形象。
Adhere to hotel brand standards
维护酒店品牌标准。
Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests
具备对产品和服务的高度认识,以便向客人解释和出售服务、设施
Demonstrate co-operation and trust with colleagues, supervisors, teams and across departments
与同事、主管、团队互相协作和信息,跨越部门传达肯定的积极的结果。
Interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication
以专业的积极的态度与各部门和酒店员工相互作用,培养良好的关系,促进团队精神,保证有效的双方沟通。
Control the consumption of office stationery and their storage.
控制部门办公用品的消耗,并保持一定的存量。
Inspect & instruct the associates daily work, give proper promotion, rewards
Report to the Financial Controller directly
向财务总监汇报工作。
Payroll control and administration:
工资管理:
Assists in preparation of monthly payroll.
协助每月工资发放
To check the accuracy of working hour recorded in the HRS system against the manual department rosters.
检查考勤准确性
To prepare salary payment lists for bank transfer and print payslips for all staffs.
准备银行转帐和所有员工打印工资单工资支付清单。
Investigate and report all variances.
调查和报告所有的差异
Prepare month end journal for payroll and payroll related expenses.
每月工资和与工资相关费用记账
Reconcile payroll systems and other expenses against actual payment amount. To randomly verify payslips against phantom employees .
调整工资系统与其他费用与实际支付,随机检查工资单
Fully responsible for & Accomplish the task assigned by the Financial Controller at any time.
随时准备完成财务总监安排的工作,并对此负责。
其他要求
- 年龄要求:23-35岁
- 语言要求:英语-熟练,中国普通话-精通
- 计算机能力:熟练
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