Director of Sales&Marketing 市场销售总监

· Developand implement sales and marketing strategies for the hotel to ensure revenueand room night sales goals are achieved, sales and marketing strategies areset, tactical plans are created and implemented, and results are monitored andachieved.
为酒店开发并执行营销战略，确保达成营收与客房销售目标，调整营销战略，实施具体行动，监控并完成各项目标。
· Achievebudgeted revenues and personal/team sales goals and maximise profitability.Participate in the preparation of the annual departmental operating budget, thehotel marketing plan and business plan, and financial plans.
在预算内达成营收目标和员工销售目标，使利润率最大化。参与制定部门年度预算、酒店的营销计划、 经营及财务计划。
· Create and implement sales plans that drivemeasurable incremental occupancy, increase average rates, increase volume, foodand beverage and banquet sales.
拟定并执行销售计划，推动客房入住率明显上升，提高平均房价，提升业务量，增加餐饮和宴会销售。
· Reviewmonthly reports and sales forecasts to analyse current/potential market andsales trends, coordinate activities to increase revenue and market share andmonitor performance to ensure actual sales meet or exceed established revenueplan.
审核每月报表和销售预测报告，分析当前和潜在营销趋势，协调各种活动增加营收与市场份额，并监督 进展，确保业绩达到或优于既定营收计划。
· Createand develop special events and sales blitzes to showcase the hotel to potentialclients. Attend trade shows and major market events locally and nationally topromote new business and increase sales and marketing opportunities for thehotel.
制定、开发各种特别活动和销售活动，向潜在客户推广酒店业务。参加贸易展以及全国和本地大型营销 活动，增加新业务机遇，为酒店提升营销机会。
· Direct day-to-day salesactivities, plan and assign work, and establish performance and developmentgoals for team members. Provide mentoring, coaching and regular feedback tohelp manage conflict, improve team member performance, and recognise good performance.
主管日常销售活动事务，计划并分配工作，为每个员工设定工作绩效目标。为员工提供教导、辅导并给 予定期反馈，帮助解决各种员工矛盾，提升员工绩效，并对员工表现优异之处予以认可。
· Educate,train and motivate sales and marketing teams to achieve hotel revenue goals.Ensure staff has the information, market data, tools and equipment tosuccessfully carry out job duties.
对酒店营销部门员工进行教育、培训和激励，促使酒店营收目标得以达成。确保员工获得完成工作职责 所需的信息、市场数据以及各种工具与设备。
· Developand maintain relationships with key clients and outside contacts (example:guests, airliners, wholesalers, travel agencies, ad agencies, local communitygroups) in order to produce group and/or convention business, to include roomsales, food and beverage sales, and catering/banquet services.
同关键客户和外部相关人员（如：宾客、航空公司、批发商、旅行社、广告商、本地社区团体）建立联 系并保持联络，借此增加团体及会议业务量，包括客房销售、餐饮销售和宴会服务等。
· Provideguests with information (example: loyalty programmes, area attractions,restaurants, facility information) to enhance guest experience.
为宾客提供各种信息（如：忠实计划、本地景点、餐厅、设备信息），以提升宾客体验。
· Scheduleconventions and/or business group activities at the hotel and coordinate withother hotel-level departments to facilitate services agreed upon by the sales officeand prospective clients.
安排酒店会议及业务团队活动，同其它酒店级部门协调，共同完成销售部门同潜在客户达成的协议中所规定的各项服务。
· Communicateto appropriate departments all pertinent information requirements and specialneeds for arriving VIP’s, large groups, and other key guests.
同有关部门交流所有相关信息，包括即将抵达的贵宾、大型团体或其他重要宾客的要求和特殊需求。
· Leadmarketing efforts to upsell guests on hotel services, offerings, and amenities.
主管各种营销活动，增销各种酒店服务、产品及设施。
RESPONSIBLEBUSINESS: 企业责任
· Identify operational problems that reduce theeffectiveness of marketing activities and overall hotel sales performance andwork with appropriate department on solutions.
降低营销效果和酒店整体销售情况的运营问题，同相关部门协作共同解决。
· Developawareness and reputation of the hotel and the brand in the local community, mayserve as the hotel representative for media related inquiries.
提升酒店与品牌在本地的知名度，有时可能需要作为酒店代表接受媒体采访等。
· Workclosely with key business leaders, officials, and representatives of localcommunity groups within the city to ensure constant high profile exposure forthe hotel.
同本地社会团体的业务领导、官员和代表保持密切联系，确保酒店能经常获得高规格的曝光度。
· Effectivelycommunicate and market aspects of the hotel that are sustainable or “green” anduse information to gain new business opportunities.
高效推广、宣传酒店的环保与可持续发展元素，通过此类信息获得新业务机会。
· Workwith advertising agencies, consulting firms, and vendors to maximiseadvertising investments and ensure ads represent brand identity.
同广告机构、咨询公司和其它供应商开展合作，扩大广告投资效益，确保广告体现品牌形象
· Performother duties as assigned. May also serve as manager on duty.
完成其它分配的任务，可能需要担 任值班经理。