行政酒廊主管RC Club Supervisor

· Monitor current status, roomavailability
监视当前房态和可卖房情况
· Try the best to do the Upsell of theroom and F&B both.　
尽量对客房及餐饮进行升级销售
· To make the room reservation.
对客房进行预定
· To offer the hotel Limo for guests.
为客人提供酒店的轿车服务
· Assistant Executive Floor Manager development appropriate for business volume.
协助行政酒廊经理完成预算
· Maintains details record of all incidents and write down the GXPimmediately to reported to Club Manager or Duty Manager.
坚持将日常的重大事故在第一时间输入到GXP系统并告知行政楼层经理或值班经理
· Maintains a record of guest feedback and takes remedial action toresolve problems.
保留客人反馈的记录，并采用补救措施以解决客人问题
· Follows up on ongoing guest dissatisfaction as reported in GXP
对GXP系统上顾客不满意的未结事件进行跟进