Floor Team Leader 楼层主管

Job Duties (including but not limited to):
主要工作职责（包括但不限于以下内容）：
1. To provide a seamless, efficient and friendly service. Ensure Hotel guest rooms are well maintained and in immaculate condition at all times.
提供高效，友好的服务。确保酒店客房始终保持整洁。
2. Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
掌握完整的部门知识，并遵守部门所有的政策、服务程序和标准。
3. Assure that all new employees are given the correct training and oversee their progress, documenting same per company policy.
确保所有的新员工都能得到正确的培训并监督其是否在工作中得到正确的运用并根据酒店要求做好培训记录，存档。
Qualifications:
任职资格：
Higher education level, proficient in Mandarin, English listening, speaking, reading and writing skills are desirable.
具有高等教育水平，普通话熟练，有英语听说读写技能为佳。
Experienced in working as a floor supervisor and familiar with the work content.
具有楼层主管工作经验，熟知工作内容。
Familiar with computer operation and office software application.
熟知电脑操作及办公软件应用。
Good interpersonal skills with a good rapport.
良好的人际交往能力，具有亲合力。
Good verbal and written communication skills
良好的口头及书面沟通能力
Experience:
经验要求：
Min 1 years experiences in similar capacity.
1年以上相关工作经验。