各餐厅领班(主管级) Restaurant Team Leader

1.确保所有员工遵循品牌承诺并始终提供优异的对客服务
2.礼貌而高效地处理所有客人和内部客人的投诉和询问，确保问题得到圆满解决
3.与客人和同事保持基于良好工作关系的互动接触
4.客户有需求时，确保我们的员工（服务）总是随时能找得到的，员工总是热情地提供优质服务
5.协助餐厅经理达到月度和年度个人目标和餐厅营业收入
Job Description:
1.Ensuresthat all associates deliver the brand promise and provide exceptional guestservice at all times
2.Handlesall guest and internal customer complaints and inquiries in a courteous andefficient manner, following through to make sure problems are resolvedsatisfactorily
3.Maintainspositive guest and colleague interactions with good working relationships
4.One must ensure our associates (service) arealways reachable while it is needed by customers and show passion to provideour authentic service
5.Assiststhe Outlet Manager to achieve the monthly and annual personal target and theoutlet’s revenue